Troubleshooting Common Integration Errors

Error 1: Invalid Credentials / API Key

This is the most frequent issue. Always double-check that API keys, tokens, and passwords are copied correctly without any leading or trailing spaces. Ensure you are using the correct type of key for the intended environment (e.g., production vs. sandbox).

Error 2: Insufficient Permissions / Scope

Many integrations use OAuth and require specific permissions (scopes) to be granted. If the integration fails to perform an action, review the permissions granted during the authorization step. You may need to re-authenticate and grant additional scopes.

Error 3: Incorrect Webhook URL or Firewall Issues

If the integration relies on webhooks, ensure the URL is publicly accessible and correctly configured in the source application. Firewalls or network policies can block incoming requests from the service, so check your server's access logs.